When you browse or shop with Eyeloria, we may collect information needed to operate the store and support your order.

• Contact information such as name, email address, phone number, billing address, and shipping address.
• Order information such as selected eyewear, purchase details, shipping status, and support history.
• Site usage information such as browser type, device information, pages viewed, referring pages, and general interaction data.
• Messages you send to Eyeloria, including questions about products, orders, returns, exchanges, warranty support, or general customer care.

Eyeloria uses information to provide a clear shopping experience and to support eyewear orders.

• To process orders, arrange shipping, provide order updates, and support standard 3–5 business day shipping communication.
• To respond to customer service requests, product questions, return or exchange inquiries, and warranty-related messages.
• To improve our website, product presentation, eyewear collections, and customer experience.
• To help detect, prevent, and respond to fraud, misuse, unauthorized activity, or technical issues.
• To send service-related messages or marketing communications where permitted by law and customer preferences.

Our store may use cookies and similar technologies to support essential shopping functions and improve site performance.

• Essential cookies may help with cart functions, checkout continuity, security, and site navigation.
• Performance and analytics tools may help us understand how visitors use Eyeloria pages and collections.
• Preference tools may remember browsing choices where available.
• You can manage cookies through your browser settings, though some store features may not work as intended if essential cookies are blocked.

Eyeloria may share information with trusted service providers when needed to operate the store, fulfill orders, or provide customer support.

• Payment, checkout, shipping, fulfillment, customer support, email, security, and analytics providers.
• Professional advisers or legal authorities if required to comply with applicable laws or protect rights and safety.
• Business partners involved in a merger, acquisition, restructuring, or similar business transaction, if applicable.

We do not sell eyewear order details as a product. Information is shared only where there is a practical store, service, legal, or security reason.

Payment information is handled through checkout and payment service providers. Eyeloria does not need to display full payment card details to provide support.

• We use reasonable administrative, technical, and organizational measures to help protect customer information.
• No online system can be guaranteed completely secure, so customers should also protect their account and device access.
• We retain information for as long as needed to provide services, meet legal obligations, resolve disputes, prevent fraud, and maintain business records.

Depending on your location and applicable law, you may have privacy rights relating to access, correction, deletion, restriction, objection, or marketing preferences.

• You may contact Eyeloria to ask questions about the personal information associated with your order or support request.
• You may unsubscribe from marketing communications where an unsubscribe option is available.
• You may manage browser cookies through your browser settings.
• For privacy requests, contact us using the details at the bottom of this page.